FOR LOCAL BUSINESSES
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LOCAL BUSINESSES
Local businesses play a critical role in delivering our signature hometown welcome to cruise guests and crew. As part of the tourism ecosystem, we want to help you find cruise sector success. If you are a local business and would like to learn more about how to create a successful day for a cruise passenger.
ECONOMIC BENEFIT
Each year, the cruise industry supports our local economy with an influx of over $68 million in economic impact.
STAY UP-TO-DATE WITH OUR CRUISE SCHEDULE
“Slocum & Ferris has been in business since 1896 and has been welcoming cruise ship passengers since the first ship. It has had a major impact on the long-term success of our own business and many others. Seeing others experience Saint John & all it has to offer is one of our great joys & we look forward to welcoming each & every visitor with open arms!”
— Joanna Killen, Saint John City Councillor & Owner of Slocum and Ferris
WHAT LOCAL BUSINESSES ARE SAYING ABOUT CRUISE:
“The opportunity to welcome so many great people from all over the world to our community and businesses is truly rewarding. There is nothing like the energy that cruise ship days bring to the city.”
— Corey McGill, Owner of McGill’s Restuarant and Bar
CRUISE SCHEDULE ALERTS
Want to be the first to know when changes to our cruise schedule happen?
Sign up for SMS text alerts!
Text the word “CRUISE” to 833-222-1191
CRUISE DAY SUCCESS TIPS
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Consider additional staffing on double and triple cruise days
Bookmark sjport.com/cruise/cruise-schedule for up-to-date schedule, arrival/departure times
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Share cruise tips and tricks while focussing on the importance of positive guest experience
Schedule the Port Saint John team to provide Cruise 101 training for your staff
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Hang a welcome sign on the door
Display your Cruise Saint John sticker in the window
Use your expanded cruise schedule knowledge to surprise and delight
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Stock up on locally made and smaller specialty items. Cruisers love purchasing vacation mementos!
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Consider accepting US dollars as the majority of our cruise guests are coming from the USA
Prepare to explain the current currency exchange rate
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Contact Envision Saint John, Uptown Saint John, or the Port Saint John cruise team to request marketing collateral. Email us at cruise@sjport.com
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Offer free Wi-Fi
Know that often, crew are looking for toiletry items, gifts for family, and a spot to relax
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Share your excitement and favourite recommendations for things to see and do
CRUISE LIAISON COMMITTEE
Looking to get involved with the local community supporting the cruise industry in Saint John?
Get in touch to join our Cruise Liaison Committee.
WE ALL WIN WITH CRUISE SAINT JOHN
If you’re a business that is part of the cruise passenger experience, request to join our Facebook group where relevant information is shared amongst local businesses.